Postmates - Food Delivery

Postmates - Food Delivery

By Uber Technologies, Inc.

  • Category: Food & Drink
  • Release Date: 2012-04-11
  • Current Version: 6.215.10002
  • Adult Rating: 12+
  • File Size: 352.97 MB
  • Developer: Uber Technologies, Inc.
  • Compatibility: Requires iOS 16.2 or later.
Score: 4.76746
4.76746
From 1,969,963 Ratings
Free On itunes

Description

Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice! GROCERY, CONVENIENCE, RETAIL AND MORE From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. Get notified when your order arrives. EASY PICKUP or NON-CONTACT DELIVERY You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door. PROMOTIONAL TERMS $10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.

Screenshots

Reviews

  • Zero Customer Service

    1
    By Steve’O D
    I’ve put up with their terrible service, late delivery times (the estimate is pointless as it’s always delivered way after), wrong orders, and missing items. Sometimes the order is so soggy or delivered completely crushed (as if the driver sat on it) that it has to be completely tossed out. I put up with it because despite this it was more convenient than leaving the office to go do a pickup and because they were quick to respond to issues such as wrong or missing items at least (no help for soggy or crushed deliveries though). Now they don’t even do that. 2 out of the last 12+ orders I’d placed with them had items missing and their response was “sorry your order doesn’t meet your expectations, we won’t be able to offer a refund”. It has NOTHING to do with an order meeting my expectations. ANY business that charges you for a product that you don’t receive is committing THEFT it’s that simple. If I order something through YOU, pay YOU, and don’t get some or all of my order either you owe me a full or partial credit or refund. It seems that they’ve replaced their customer service with an AI that just copy/pastes the same generic responses and closes any complaints without any attempt to resolve the issue. Honestly I’d leave ZERO stars if I could. SHAME ON YOU!!!

  • Scammed out of promotions.

    1
    By ideadontknow
    Today when I went to order food I used my promotion for no fees which had 2 uses left, after using the promotion I was given a message saying that I cannot use promotions and i would have to pay for the full expense. I contacted customer support and they did not resolve the issue instead giving me a copy and pasted message about tos saying that they can cancel promotions if they want to. I read about it online and I got a similar article but this one showing that a man had ordered using the promotion and they didn’t cancel the promotion until after he had bought his food, taking his money at full price and not giving him a refund for it. So I advise you not to order from this app using any promotions unless you want your money to be taken. In the same week I also had a driver who hadn’t delivered my food and i did not get a refund for it.

  • THEY WILL STEAL YOUR MONEY!

    1
    By Brooklyn_Apple718
    I will NEVER use this service again and I will warn everyone that I know that this app is the worst. They STOLE MY MONEY! I made an order while out of town and did not receive an item. I called the driver first because I thought maybe she just forgot it in her car. I did not get an answer. Not long after I received a text to rate my order and I expressed that I did not receive everything in my order. I got a response a day later stating that my order was not qualified for a refund. I believe it is an automated response because I’ve been responding to that message and I keep getting the same message in response. There is no other way to contact customer support. Smh. I PAID for something that I DID NOT receive!! There are other food delivery apps. Don’t waste your money on Postmates.

  • This app stole my money

    1
    By Ghh hi knbhay
    Worst app ever . I ordered my food then the app cancelled it and took all my money. This Ai stuff is going way too far.

  • Never on time

    1
    By daniecans
    You will never get your food at the estimated time unless you pay for priority. Always about an hour later. 2 hr deliveries for food are ridiculous. Cold food always. Why not make paying that 3-4 extra dollars mandatory, if you’ll never commit to the time otherwise?

  • Cannot estimate delivery

    1
    By BH35000
    Likely 830, latest 9:00, revised 9:30 DoorDash doesn’t miss, hard pass

  • Bad

    1
    By anony3k13131
    Uber does not refund accidental double charges even if you provide proof. Highly not recommended.

  • Horrible

    1
    By Makayla🌹💋💞
    I’ve had to cancel orders 2 times and have never gotten a refund. I ordered the wrong thing and canceled immediately and they never reimbursed me. Also, a few months ago I ordered from 7/11 off of Postmates and the driver was taking too long and they had stopped selling alcohol at that point (which is what I ordered). I never got my delivery or refund. It’s a horrible app. Just stick to UberEats or DoorDash

  • Use A Different Service

    1
    By bombchomsky
    Garbage app with zero recourse for incorrect orders their automated system doesn’t include. Use a different app like DoorDash, where they’ll actually do something if you make enough of a fuss about their suggested solutions either not having an automated option, or compensating you a pittance. $4 credit doesn’t not make up for a $30 order. I have removed all payment options from my account and uninstalled.

  • Screwed up app

    1
    By Dylan szydlowski
    Got double charged for an order I never got it was almost 100 bucks and got told oh well nothing we can do

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