Nanit Sound and Light

The app rarely works when we need it to. We got this sound machine so that we can remotely control it. About 90% of the time we try to use the app, we get an error and an option to troubleshoot (which does nothing). A huge disappointment and waste of money. Would have went with a different sound machine if I knew how terrible the app was!

First off, why would it be a separate app on top of the Nanit app. How inconvenient. When using the app, the light takes quite some time to sync with the light. Using the buttons on the light, takes a while.

This app almost never connects to the machine. It’s super inconvenient when I’m nap trapped amongst other things. First world problem I guess haha. Love the sound, look, and light it gives off though!

The app continuously disconnects and I have to reset the device everytime I want to change the color or the sound. I have tried numerous things including reaching out to the Nanit support line without a response. Would not recommend this device or app.

I like the favorites and the light. The sound is high quality. The light can get very bright and vibrant. I like that it can be used as an audio monitor (this is the main differentiator since it also plays sound). Things I wish could be better: 1) a way to dim the clock numbers since they are VERY bright - there is no way we could have it in our master. 2) improve the audio monitoring which is still in “beta” - occasionally the listening mode will drop out and again this is really the key feature. 3) track the cry alerts like how the camera does - yes, there is a phone notification, but then you cannot see a history of alerts in the app which is helpful if you have a care giver. 4) implement a way to truly only have Amber or Red light since Blue light is bad for babies sleep pattern. 5) integrate it better with the camera app - having two apps is annoying. I guess you’ve made it so you can switch between the two but when you have a care giver… it’s just one more thing.

No ability to connect only with Bluetooth, account creation and sign in is just a waste of time, no conceivable value there. No integration with iOS password manager, cannot easily have partner connect to the Nanit because it’s tied to my device.

Love the light and settings for baby, but I wish there was a battery meter somewhere so I could see the when it needs to be plugged in. Instead it just dies with no warning.

Can’t figure out where to send this feedback directly. Your app has no internal feedback mechanism. I want a log of the baby cry detection notifications. They come on to my phone’s Notification Center but if I accidentally clear them, that’s it - gone. Please provide a log so I can look back at the cry notifications. Thanks! PS, I have no problem with this being a separate app because I only have Sound & Light, not the camera. This app is perfect for my needs in that regard.

The device disconnects everyday. I have to reboot daily to reconnect. It is unusable at this point because I cannot trust it. I can see that the device is paired to my router. The issue seems to be with the application. Please fix asap.

So far I’m loving this. But I want more colors and more sounds to be added