Smart Helpdesk is self-service mobile portal to simplify and enhance the quality of service to your customers/ occupants through quick response times and better communication. This application enables the occupant to give more information about the complaint to the Call centre. • End users can submit a complaint, Track, and provide feedback upon completion. • Ability to provide with troubleshooting methods for repeated and common nature of complaints. • Ability to record video, take images while submitting the complaint.
