Review: JW Marriott Gold Coast

2 months ago 73

To footwear disconnected our three-week travel to Australia, we decided to walk 2 nights astatine the JW Marriott Gold Coast in Surfers Paradise. Knowing that we’d beryllium adjusting to the 18-hour clip difference, my spouse Ashley and I decided that relaxing successful a bully edifice by the water would beryllium the champion mode to flooded the pitchy lag quickly.

The edifice has lone been unfastened arsenic a JW Marriott since December 2020, which is erstwhile the nine-month renovation from what was antecedently the Surfers Paradise Marriott Hotel was completed. The JW Marriott occupies the uppermost floors of the building, portion the Marriott Vacation Club astatine Surfers Paradise fills the remainder of the little floors.

I’d heard immoderate large word-of-mouth reviews astir the spot from family, and I was elated to walk a fewer days successful benignant arsenic we adjusted to the warmer upwind and longer days connected Australia’s eastbound coast.

JW Marriott Gold Coast – Booking

In the lead-up to our stay, I kept an oculus retired for favourable question cause rates astatine the hotel, which I americium fortunate to person entree to with an IATA card. It turns retired that determination was lone 1 nighttime disposable astatine a discounted rate, and I had to measurement retired the options for the 2nd night.

Cash rates for this spot thin to hover astir $350–450 (AUD) outside of vacation periods, and emergence to $700–850 (AUD) during schoolhouse breaks and the Australian summertime months. A booking made with Marriott Bonvoy points can outgo arsenic fewer arsenic 45,000 points and arsenic overmuch arsenic 60,000 points, with immoderate pockets of dates unavailable for redemptions.

With our valuation of Bonvoy points astatine 0.9 cents per constituent (CAD), determination is simply a lawsuit to beryllium made for reward bookings if the outgo of your enactment is connected the higher side. For example, during the period of December, erstwhile currency rates scope up to $1,130 (CAD) per night, you tin nett a precise satisfying 1.9 cents per constituent (CAD) by redeeming 60,000 points. 

You tin likewise get bully worth retired of a Free Night Award for your booking, arsenic agelong arsenic you tin apical it up to the redemption worth for your dates. Keep successful caput that the Australian dollar tends to lag a spot down the Canadian dollar, and adjacent much truthful down the American dollar, truthful your wealth goes a spot further successful Australia than it does astatine home.

In the end, we opted to redeem 60,000 Bonvoy points for our 2nd night, and portion we didn’t needfully get outstanding worth from the redemption, we felt that it was a bully usage of the tidy sum of points we’d built up since our trip to the Maldives successful the spring.

The JW Marriott Gold Coast participates successful Marriott Luminous, which means that by booking done an authorized question advisor, you tin bask further perks during your enactment astatine nary other cost. You’ll person elite-level benefits, specified arsenic escaped meal and a space-available country upgrade, arsenic good arsenic a $140 (AUD) edifice credit, portion paying the aforesaid terms arsenic the champion disposable flexible rate.

JW Marriott Gold Coast – Location

The JW Marriott Gold Coast is located steps distant from the formation successful Surfers Paradise connected 1 side, and close connected the borderline of the Nerang River connected the other.

As a tourer city, Surfers Paradise has a fig of hotels and attractions that tally on the coast. A beauteous formation stretches for miles, and is lone a fewer minutes by ft from the JW Marriott Gold Coast. 

The Surfers Paradise Esplanade runs parallel to the beach, wherever you’ll find plentifulness of walkers, runners, cyclists, and lifeguard stations, arsenic good arsenic formation entree points scattered on the way.

You’ll find galore tourer attractions, specified arsenic Ripley’s Believe It oregon Not, and restaurants successful the bosom of the city, which is conscionable 10 minutes by car oregon a 20-minute locomotion from the hotel. 

If you’re coming from the airdrome successful Brisbane, you tin instrumentality an casual operation of a bid and a tram to get to the edifice successful nether 2 hours, which is the way we took. Driving cuts the clip successful fractional to astir an hour.

The Gold Coast Airport is comparatively closer, and takes astir 45 minutes by car oregon an hr by transit.

JW Marriott Gold Coast – Check-in

After a 15-hour formation to Brisbane successful Air Canada Signature Class, followed by a quiescent two-hour travel by bid and tram to the hotel, we strolled up to the JW Marriott Gold Coast successful the second portion of the morning. Locating the edifice was rather easy, arsenic the logo is easy seen from afar. 

JW Marriott Gold Coast – Exterior
JW Marriott Gold Coast – Vehicle entrance
JW Marriott Gold Coast – Entrance

Outside of the main entrance, determination are immoderate seat seats disposable to guests who are waiting for the valet work oregon a thrust to determination else.

JW Marriott Gold Coast – Exterior seating

The automatic doors unfastened up to a beauteous lobby lounge, with a expansive staircase that mimics a cascading waterfall arsenic the main focal point. 

JW Marriott Gold Coast – Lobby lounge
JW Marriott Gold Coast – Lobby lounge
JW Marriott Gold Coast – Lobby lounge staircase

Comfortable seating areas are casual to find, and the ample abstraction has benches and seats scattered throughout. 

JW Marriott Gold Coast – Lobby lounge
JW Marriott Gold Coast – Lobby lounge
JW Marriott Gold Coast – Lobby lounge

As we headed into the hotel, we were rapidly greeted by the hotel’s concierge team, who offered to assistance with our bags arsenic we went done the check-in process.

I rapidly took enactment of the sweeping overhead fans moving back-and-forth on the ceiling, which I aboriginal learned were taken down and stored distant during a renovation successful the 1990s, and subsequently brought backmost to beingness during the revamp into a JW Marriott. 

JW Marriott Gold Coast – Lobby lounge overhead fans

We were invited to instrumentality a spot for the check-in process, which was completed successful tandem by the hotel’s Guest Relations Manager and the check-in associate. 

JW Marriott Gold Coast – Check-in desks
JW Marriott Gold Coast – Check-in seating area

After going done the details of our stay, and having the benefits from my Platinum status explained, we were offered the hotel’s signature drink: a lavender & citrus iced tea.

JW Marriott Gold Coast – Signature invited drink

The beverage turned into a soothing shadiness of purple erstwhile the 2 were combined, and we recovered the portion to beryllium some refreshing and relaxing, mounting the cleanable code for our stay. The lavender utilized successful the beverage is sourced from the adjacent Scenic Rim hinterland region, and was the archetypal of galore instances of locally-sourced ingredients encountered during our stay.

Five days anterior to our arrival, I was delighted to person confirmation that our Suite Night Award had been approved. While we booked into a base-level room, we coiled up with an Executive Suite for some nights of our stay, which is the highest-level country benignant disposable for upgrades. 

Despite arriving successful the precocious greeting erstwhile galore guests were inactive wrapping up breakfast, we were informed that our country was acceptable for us. This was precise invited quality aft a agelong travel to get there, and we clicked our heels arsenic we headed to the elevators and up to Room 2601 connected the 26th floor.

JW Marriott Gold Coast – Elevators

JW Marriott Gold Coast – Executive Suite

Prior to reaching our room, arsenic we walked done a cream-coloured hallway with ocean-blue carpets, I already had the consciousness that we were successful for a treat. Those feelings were instantly confirmed arsenic I swung the doorway unfastened and was greeted with a spacious suite that would go a cleanable resting abstraction implicit the adjacent fewer days.

JW Marriott Gold Coast – Hallway
JW Marriott Gold Coast – Hallway
JW Marriott Gold Coast – Room 2601

In the room’s foyer, determination is an entryway array with a fewer vases underneath immoderate artwork. After we had explored the grounds, we came backmost to the country to find a invited acquisition of lavender beverage and a vessel of sparkling wine in this area.

JW Marriott Gold Coast – Executive Suite foyer
JW Marriott Gold Coast – Executive Suite invited gifts

A spacious two-piece bath is located conscionable to the near of the entrance, with plentifulness of antagonistic abstraction available. 

JW Marriott Gold Coast – Executive Suite two-piece bathroom
JW Marriott Gold Coast – Executive Suite two-piece bathroom

The suite’s surviving country features a bountiful magnitude of existent estate, wherever a ample grey sectional sofa rests atop a bluish carpet successful the centre of the room, with a circular java array nearby. The sofa faces 1 of the 2 flat-screen TVs successful the Executive Suite.

JW Marriott Gold Coast – Executive Suite surviving room
JW Marriott Gold Coast – Executive Suite surviving room
JW Marriott Gold Coast – Executive Suite sectional couch

In the country of the surviving country is simply a grey armchair, which sits adjacent to a tiny array with different vase connected it. 

JW Marriott Gold Coast – Executive Suite armchair

A four-person array is tucked betwixt the divider to the chamber and the archetypal of the room’s 2 balconies, which offers large sunrise views. To my surprise, determination was different vessel of sparkling vino delivered to america and placed connected the array portion we were retired for a stroll, which we enjoyed during a sunset that evening.

JW Marriott Gold Coast – Executive Suite table
JW Marriott Gold Coast – Executive Suite balcony
JW Marriott Gold Coast – Executive Suite 2nd invited gift

The balcony faces towards the beach, and was a large spot to beryllium and bask a cupful of java arsenic the prima roseate precise aboriginal successful the morning. 

JW Marriott Gold Coast – Executive Suite sunrise view

The surviving country is besides wherever you’ll find a ample buffet that is location to the room’s mini-bar, a sink, and the Breville Nespresso java maker. 

JW Marriott Gold Coast – Executive Suite buffet
JW Marriott Gold Coast – Executive Suite mini-bar

The chamber is separated from the surviving country by a dividing wall, with doors that tin beryllium slid shut. It was large to beryllium capable to abstracted the abstraction erstwhile I was up aboriginal and started work, portion Ashley slept in.

JW Marriott Gold Coast – Executive Suite chamber entranceway with closed doors
JW Marriott Gold Coast – Executive Suite chamber entrance

The chamber features a comfy king bed, with a grey seat astatine its foot. There are broadside tables connected either of the bed, each with its ain lamp and charging outlets.

JW Marriott Gold Coast – Executive Suite bedroom
JW Marriott Gold Coast – Executive Suite bed
JW Marriott Gold Coast – Executive Suite broadside table

On the other broadside of the partition from the eating array is simply a table and a comfy chair, with the room’s different flat-screen TV above. Next to present is the room’s different balcony, which besides had a array with 2 chairs.

JW Marriott Gold Coast – Executive Suite table & TV
JW Marriott Gold Coast – Executive Suite chamber balcony entrance

From the balcony, determination is simply a large vantage constituent of the hotel’s excavation area, which we spent a batch of clip successful during our stay.

JW Marriott Gold Coast – Executive Suite presumption of excavation area

On the different broadside of the chamber is an armoire, which had plentifulness of abstraction to bent apparel alongside the bathrobes. On the different broadside of the doorway, which leads to the main bathroom, is simply a seat that tin besides beryllium utilized arsenic a luggage rack.

JW Marriott Gold Coast – Executive Suite armoire
JW Marriott Gold Coast – Executive Suite bathrobes & armoire contents

The main bath is spacious, elegant, and well-appointed. A agelong achromatic marble countertop spans crossed astir of the room, and came prepared with amenities from Aromatherapy Associates.

JW Marriott Gold Coast – Executive Suite bathroom
JW Marriott Gold Coast – Executive Suite bath vanity
JW Marriott Gold Coast – Executive Suite bath amenities

A soup-bowl-shaped bathtub is nestled successful the the country of the room, with sweeping views of the surrounding hillside. It’s a cleanable spot to bask a sunset with a solid of sparkling vino successful the evening, conscionable enactment that it takes a portion to capable up, fixed its hefty size.

JW Marriott Gold Coast – Executive Suite bathtub
JW Marriott Gold Coast – Executive Suite bathtub view
JW Marriott Gold Coast – Executive Suite bathtub sunset view

The toilet and the ablution country are housed down frosted solid doors other from the descend area. 

JW Marriott Gold Coast – Executive Suite toilet & ablution doors
JW Marriott Gold Coast – Executive Suite toilet

The rainfall ablution had fantabulous h2o pressure, and besides came with an abundance of abstraction inside.

Turndown work is provided successful the evenings. Staff gully the room’s curtains and spot chocolates connected the bed, which is simply a invited touch. 

JW Marriott Gold Coast – Executive Suite turndown service

Overall, I was precise blessed with the magnitude of space, design, and features of the room. I appreciated having plentifulness of earthy airy pouring successful from each corners, arsenic good arsenic premier views of some the sunrise and the sunset during my visit. 

Furthermore, I was precise gladsome that the edifice confirmed the Suite Night Award petition 5 days successful beforehand for some nights, which took distant immoderate request to prosecute successful “suite-talking“.

JW Marriott Gold Coast – King Guest Room 

During my stay, I had the accidental to instrumentality a peek astatine a King Guest Room, which is simply a base-level room.

These rooms, of which determination are 200 astatine the JW Marriott Gold Coast, diagnostic either a azygous king furniture oregon 2 treble beds. They travel with galore of the aforesaid features arsenic the Executive Suite, but successful a smaller area.

JW Marriott Gold Coast – King Guest Room bedroom
JW Marriott Gold Coast – King Guest Room bedroom
JW Marriott Gold Coast – King Guest Room daybed

Note that rooms that person 2 treble beds don’t travel with a daybed, which you’ll find successful the rooms with king beds.

Outside, you’ll find a azygous balcony with 2 seats, and connected either broadside of the edifice you’ll person peek-a-boo views of the water and the surrounding hills.

JW Marriott Gold Coast – King Guest Room balcony
JW Marriott Gold Coast – King Guest Room balcony view
JW Marriott Gold Coast – King Guest Room balcony view

The bath features a ablution and abstracted bathtub, and doesn’t consciousness cramped whatsoever.

JW Marriott Gold Coast – King Guest Room bathroom

Guests tin expect an upgrade to a mid-tier Junior Suite, arsenic agelong arsenic 1 is available, either done elite presumption oregon a Marriott Luminous booking. 

JW Marriott Gold Coast – Breakfast

Breakfast is served successful Citrique on the main level of the edifice from 6:30–10:30am daily. The immense edifice features a big of seating arrangements, and is decorated successful a tasteful manner that you’d expect from a modern JW Marriott property.

JW Marriott Gold Coast – Citrique entrance
JW Marriott Gold Coast – Citrique seating
JW Marriott Gold Coast – Citrique seating

We enjoyed complimentary meal done my Marriott Platinum benefits, and we had the prime of the buffet oregon an à la carte menu. Naturally, we opted for the buffet, but the paper items besides looked to beryllium rather delicious.

JW Marriott Gold Coast – Citrique à la carte meal menu

We were besides fixed a paper to spot connected our table, which indicated that we could bask unlimited barista-made coffees during our meal. This was different payment afforded to anyone with elite status, and we precise overmuch enjoyed sipping connected cappuccinos and level whites during our breakfasts.

JW Marriott Gold Coast – Cappuccino astatine Citrique

The buffet country features a bully assortment of blistery and acold options, which were stocked up often by the galore staff. The blistery presumption had occidental classics, specified arsenic streaky bacon, sausages, hash browns, and respective styles of eggs, arsenic good arsenic immoderate Asian-inspired food, specified arsenic steamed buns, chickenhearted curry, and noodles. 

The acold buffet was arsenic arsenic impressive, with options that see passionfruit oregon coconut yogurt, a donut rack, caller fruit, cereals, and a crockery bar. There’s besides an full gluten-free conception of goods available.

If you’re travelling with kids oregon if you’re young astatine heart, beryllium definite to bask the waffle and pancake station, with whipped pick and different sugary toppings nearby.

JW Marriott Gold Coast – Waffle & pancake presumption astatine Citrique
JW Marriott Gold Coast – Waffle & pancake toppings astatine Citrique

Close to the entranceway is simply a drinks station, which had a fig of juices, arsenic good arsenic iced cocoa and java drinks.

JW Marriott Gold Coast – Juice enactment astatine Citrique
JW Marriott Gold Coast – Iced java & iced cocoa astatine Citrique

To fulfill your saccharine tooth, beryllium definite to cheque retired the crystal pick cooler astatine the extremity of your breakfast.

JW Marriott Gold Coast – Ice pick enactment astatine Citrique

Staff volition besides travel by and instrumentality immoderate requests for custom-made ovum orders. On the 2nd day, I ordered an omelette implicit with spanner crab meat, which was an outstanding dish.

We were thoroughly impressed with the meal offering astatine the JW Marriott Gold Coast, and I’d fertile it amongst the amended buffet offerings I’ve experienced passim my stays astatine luxury hotels. 

JW Marriott Gold Coast – Dining

Citrique is besides unfastened astatine assorted points passim the week for different meals, including à la carte eating during the week. On Friday and Saturday evenings, arsenic good arsenic connected Sunday afternoons, there’s an immersive seafood buffet acquisition that is seemingly some memorable and worthy the terms of admittance ($109–119 (AUD) per person).

Chapter & Verse Bar and Lounge is unfastened from 11am daily, and is located successful the main lobby country adjacent to the pool’s entrance. There’s besides a spacious outdoor patio to bask connected hotter days.

JW Marriott Gold Coast – Chapter & Verse Bar and Lounge bar
JW Marriott Gold Coast – Chapter & Verse Bar and Lounge seating
JW Marriott Gold Coast – Chapter & Verse Bar & Lounge seating

There is an extended liquor enactment available, arsenic good arsenic crystal acold draught beers, served successful a comfy and classy lounge area. This venue besides hosts the hotel’s precocious tea, which you indispensable reserve successful advance.

JW Marriott Gold Coast – Chapter & Verse Bar and Lounge liquor selection
JW Marriott Gold Coast – Chapter & Verse Bar and Lounge brew selection

Next to the pool, you’ll find a nutrient motortruck housed successful an Airstream trailer, arsenic good arsenic Pavilion Bar serving acold drinks. The nutrient motortruck wasn’t operating during our stay, but we enjoyed a portion from Pavilion Bar during an day spent lounging by the pool.

JW Marriott Gold Coast – Food truck
JW Marriott Gold Coast – Pavilion Bar

On the 3rd level of the edifice is Misono, which hosts a unrecorded sushi table, teppanyaki dining, and a abstracted whisky bar. It’s lone unfastened successful the evenings from Tuesday–Sunday, opening astatine 5:30pm. 

JW Marriott Gold Coast – Misono entrance
JW Marriott Gold Coast – Misono seating
JW Marriott Gold Coast – Misono sushi bar

We had each volition of popping by for a wound oregon a portion during our stay. Alas, pitchy lag got the champion of us, and we were accelerated dormant by 7pm each night.

I had besides heard large reviews of Misono from household members who often enactment astatine the JW Marriott Gold Coast, truthful beryllium definite to cheque it retired if you can.

Lastly, in-room eating is disposable astir the clock. 

JW Marriott Gold Coast – Pool

One of the JW Marriott Gold Coast’s main attractions is its sprawling outdoor excavation area, featuring a saltwater lagoon with tropical fish, blistery tubs, cascading waterfalls, stone grottos, plentifulness of lounge chairs, a waterslide, and a abstracted swimming pool.

JW Marriott Gold Coast – Saltwater lagoon pool
JW Marriott Gold Coast – Saltwater lagoon pool
JW Marriott Gold Coast – Outdoor excavation grotto

Guests tin entree the pools from 6am–10pm daily, and towels are disposable poolside by utilizing your country key.

We spent plentifulness of clip enjoying the facilities during our visit, arsenic did the galore families who enactment astatine the property. When the upwind was hot, the country filled up beauteous quickly, but it didn’t consciousness crowded oregon get noisy by immoderate means. 

JW Marriott Gold Coast – Outdoor pool
JW Marriott Gold Coast – Waterslide
JW Marriott Gold Coast – Outdoor excavation & blistery tub

Be definite to bring goggles oregon snorkels to cheque retired the tropical food successful the lagoon. If you hide them astatine home, you tin rent cogwheel from the edifice for a humble fee.

The edifice offers a food feeding programme regular astatine 9:30am, wherever you tin spot each of the lagoon’s antithetic types of fish. Keep an oculus retired for the assorted lizards and birds that unrecorded by the lagoon, too.

JW Marriott Gold Coast – Water dragon

JW Marriott Gold Coast – Other Facilities

As a edifice property, the JW Marriott Gold Coast has a fig of different facilities for guests. 

Fitness Centre

The fittingness centre is connected the 3rd level of the hotel, and is accessible 24 hours per day. In a azygous room, you’ll find a fistful of treadmills, elliptical machines, and cycles, arsenic good arsenic immoderate strength-training machines and dumbbells. 

JW Marriott Gold Coast – Fitness centre
JW Marriott Gold Coast – Fitness centre
JW Marriott Gold Coast – Fitness centre

At first, I was a spot amazed to spot specified a tiny fittingness centre successful a caller hotel. I aboriginal learned that it’s undergoing a monolithic renovation, truthful I ideate it volition beryllium vastly improved by the clip I sojourn again.

Multi-Purpose Courts

Just extracurricular from the fittingness centre is simply a two-story multi-purpose tribunal area. On the precocious level is simply a full-sized tennis court, portion connected the little level is simply a hoops nett and immoderate smaller courts.

JW Marriott Gold Coast – Tennis court
JW Marriott Gold Coast – Multi-purpose court
JW Marriott Gold Coast – Basketball net

Gear is disposable escaped of complaint done the hotel, and we recovered immoderate scattered astir connected the little level. Had it not been truthful windy during our visit, I would person loved to play a circular oregon 2 of tennis with a large metropolis view. 

Spa

Similar to the fittingness centre, the spa was undergoing a renovation during our visit. It was wholly closed, but guests who privation to entree spa services tin publication done the hotel’s concierge astatine adjacent locations.

The spa is tentatively acceptable to reopen successful July 2023. 

Marina

Along the Nerang River, the JW Marriott Gold Coast has a private marina, which besides serves arsenic an entranceway for guests who get by boat. The hotel’s concierge tin besides put for a big of paid water-based activities that depart from the marina. 

JW Marriott Gold Coast – Marina

JW Market

Attached to Citrique is the JW Market, which hosts an espresso instrumentality and a fistful of locally made goods. You tin find products made from the hotel’s plot and a assortment of section merchants here.

JW Marriott Gold Coast – JW Market
JW Marriott Gold Coast – JW Market goods

JW Garden

Tucked down the edifice by the excavation country is the JW Garden. Chefs from the edifice turn a fistful of plants that tin beryllium recovered successful galore dishes, and there’s besides a honey-producing beehive.

JW Marriott Gold Coast – JW Garden
JW Marriott Gold Coast – JW Garden beehive

Conclusion

Our enactment astatine the JW Marriott Gold Coast was astir perfect. After a precise engaged week preceding our travel to Australia, and an 18-hour clip quality to contend with, we needed a comfy spot to unbend and rest.

The JW Marriott Gold Coast provided precisely that, and we soaked up each infinitesimal of our stay. The work we received from check-in to check-out was refined and genuine, with galore thoughtful touches implicit the people of 3 days.

Moreover, I powerfully felt that my elite presumption was recognized and valued, arsenic evidenced by the generous suite upgrade, the brace of invited gifts, complimentary barista coffee, outstanding breakfast, and precocious check-out. When I recovered an unexpected complaint for barroom drinks connected my folio, the edifice amended it without immoderate fuss, and apologized for the mistake.

I tin decidedly recognize wherefore my Australian household members person been frequenting the JW Marriott Gold Coast since its opening. Indeed, I can’t deliberation of a overmuch amended spot to enactment disconnected pitchy lag, bask a romanticist vacation with a loved one, oregon trade an epic household vacation.

Once the hotel’s renovations are complete, I tin lone spot the acquisition becoming adjacent better, and I can’t hold to return.

The station Review: JW Marriott Gold Coast appeared archetypal connected Prince of Travel by T.J. Dunn.

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